Thank you for using Soul Production services! We understand your time is valuable and we want to give you the best results. In order to do this, we require a non-refundable deposit to pay for travel, equipment, crew members, vendors, hotel, flight and more to make sure we have the resources to match your needs. We want to make sure we provide you high-quality photography, videography and more!
With that said the remaining balance is refundable in case of schedule changes, cancellation with the inability to make it, unexpected weather delays, sickness or any other emergencies.
Refunds may be reimbursed for failure to meet expectations. As long as their expectations are reasonable and have been stated and documented with an agreement or included in the notes of the invoice.
We want to provide you quality service. Please let us know if you have questions at